FAQs

 

QUESTION: WHAT IS CHERRY?

ANSWER: Cherry is a premier shuttle service connecting diners to Cape Town's top culinary destinations. Our mission is to provide seamless transportation for diners, ensuring they can enjoy the best dining experiences without the hassle. WHAT MAKES CHERRY SO SWEET

QUESTION: WHICH AREAS DOES CHERRY OPERATE IN?

ANSWER: Cherry operates in Cape Town and its surrounding areas, including the Winelands and the Atlantic Seaboard. We’re all about connecting diners with the region's finest restaurants and culinary hotspots, making sure you have a sweet ride to and from every meal

QUESTION: HOW EARLY SHOULD I BOOK MY CHERRY SHUTTLE RIDE?

ANSWER: We recommend booking your Cherry shuttle ride as early as possible to ensure availability, especially during peak dining hours or busy seasons. However, we are also open to last-minute bookings and accept reservations up to 48 hours in advance. Reserving in advance allows us to better accommodate your schedule and preferences.

QUESTION: HOW LONG WILL MY CHERRY SHUTTLE WAIT FOR ME AT THE RESTAURANT?

ANSWER: Your Cherry shuttle will wait for you at the restaurant for 3  hours. This allows you ample time to dine and enjoy your culinary experience without feeling rushed. Rest assured that our drivers will be ready to depart once you're ready to head back.

 

QUESTION: WHAT IS CHERRY'S CANCELLATION POLICY?

ANSWER: Cherry understands that plans may change, and we offer flexible cancellation policies. Please see link to Cancellation Policy.

QUESTION: WHAT IF I NEED TO EXTEND MY RESERVATION OR MAKE CHANGES TO MY BOOKING

ANSWER: If you need to extend  your reservation or make changes to your booking, please contact our customer support hello@cherrysweetrides.com as soon as possible. We will do our best to accommodate your request, subject to availability and any applicable fees or restrictions.

QUESTION: IS  THERE A DESIGNATED MEETING POINT FOR CHERRY SHUTTLE PICKUPS?

ANSWER: Yes, Cherry shuttle pickups are typically arranged at designated meeting points agreed upon during the booking process. Our drivers will be waiting for you at the specified location at the scheduled pickup time.

QUESTION: DOES CHERRY ACCOMMODATE GROUP BOOKINGS FOR TRAVEL TO CULINARY DESTINATIONS?

ANSWER: Yes, Cherry specializes in group travel and is well-equipped to accommodate bookings for parties of various sizes. Whether you're planning a culinary adventure with friends, family, or colleagues, Cherry offers spacious shuttle vehicles to ensure a comfortable and enjoyable experience for all passengers.

QUESTION: WHAT MEASURES DOES CHERRY TAKE TO ENSURE PASSENGER SAFETY DURING THE TRIP

ANSWER: Your safety is our top priority at Cherry. We adhere to strict safety protocols, including regular vehicle maintenance, driver training, and compliance with local regulations. Additionally, we have implemented enhanced cleaning and sanitisation procedures to provide a safe and hygienic environment for all passengers.