FAQs

QUESTION: WHAT IS CHERRY?

ANSWER: Cherry is a premier shuttle service specialising in group travel to Cape Town's top culinary destinations. Our mission is to provide seamless transportation experiences for food enthusiasts, ensuring they can enjoy the best dining experiences hassle-free. WHAT MAKES A CHERRY SO SWEET

QUESTION: WHICH AREAS DOES CHERRY OPERATE IN?

ANSWER: Cherry operates in Cape Town and its surrounding areas, including the Winelands and Atlantic Seaboard. We focus on connecting diners with the region's finest restaurants and culinary hotspots.

QUESTION: HOW DOES CHERRY'S BOOKING PROCESS WORK?

ANSWER: Booking a Cherry is simple. Visit our website  to select your desired destination and schedule your shuttle ride.  Ensure  that your culinary destination is already reserved. Once booked, our friendly drivers will ensure a smooth and comfortable journey to and from the restaurant.

QUESTION: WHAT AMENITIES DOES CHERRY PROVIDE ON BOARD

ANSWER: Our shuttle vehicles are equipped with comfortable seating, air conditioning. Additionally, we offer Wi-Fi access and charging ports to enhance your travel experience.

QUESTION: WHAT IS CHERRY'S CANCELLATION POLICY?

ANSWER: Cherry understands that plans may change, and we offer flexible cancellation policies. Please see link to Cancellation Policy.

QUESTION: HOW EARLY SHOULD I BOOK MY CHERRY SHUTTLE RIDE?

ANSWER:  We recommend booking your Cherry shuttle ride as early as possible to ensure availability, especially during peak dining hours or busy seasons. However, we are also open to last-minute bookings and accept reservations up to 48 hours in advance. Reserving in advance allows us to better accommodate your schedule and preferences.

QUESTION: HOW LONG WILL MY CHERRY SHUTTLE WAIT FOR ME AT THE RESTAURANT?

ANSWER: Your Cherry shuttle will wait for you at the restaurant for 4 hours. This allows you ample time to dine and enjoy your culinary experience without feeling rushed. Rest assured that our drivers will be ready to depart once you're ready to head back.

QUESTION: WHAT IF I NEED TO EXTEND MY RESERVATION OR MAKE CHANGES TO MY BOOKING

ANSWER: If you need to extend  your reservation or make changes to your booking, please contact our customer support hello@cherrysweetrides.com as soon as possible. We will do our best to accommodate your request, subject to availability and any applicable fees or restrictions.

QUESTION: IS  THERE A DESIGNATED MEETING POINT FOR CHERRY SHUTTLE PICKUPS?

ANSWER: Yes, Cherry shuttle pickups are typically arranged at designated meeting points agreed upon during the booking process. Our drivers will be waiting for you at the specified location at the scheduled pickup time.

QUESTION: DOES CHERRY ACCOMMODATE GROUP BOOKINGS FOR TRAVEL TO CULINARY DESTINATIONS?

ANSWER: Yes, Cherry specialises in group travel and is well-equipped to accommodate bookings for parties of various sizes. Whether you're planning a culinary adventure with friends, family, or colleagues, Cherry offers spacious shuttle vehicles to ensure a comfortable and enjoyable experience for all passengers.

QUESTION: WHAT MEASURES DOES CHERRY TAKE TO ENSURE PASSENGER SAFETY DURING THE TRIP

ANSWER: Your safety is our top priority at Cherry. We adhere to strict safety protocols, including regular vehicle maintenance, driver training, and compliance with local regulations. Additionally, we have implemented enhanced cleaning and sanitisation procedures to provide a safe and hygienic environment for all passengers.